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Day 1 - Tuesday, August 30
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9:00am - 9:40am |
Track: Information Management |
| Function-Based Classification Systems |
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Akif Ghani
Information Management Consultant
CONDAR Consulting
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| 9:00am - 9:40am |
Track: Government to Citizen (G2C) Electronic Service Delivery |
| Leadership in Customer Service: New Expectations, New Experiences |
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Bob Donofrio
Senior Manager, Government Markets
Accenture |
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| 9:00am - 9:40am |
Track: Consolidated Internet Channels & Transforming Government into e-Government |
| Maximizing Service While Lowering Costs - the Value of Web Self-Service in Government |
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Brent Kellogg
National Channel Manager
SafeHarbor Technology Corporation |
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| 9:40am – 10:10am |
Networking Intermission |
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| 10:10am – 11:10am |
Keynote Presentation |
| Track: Government to Citizen (G2C) Electronic Service Delivery |
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Citizen Centric Government |
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Frank Hart
Vice President, Government Solutions
EDS
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| 11:10am – 11:50am |
Plenary Presentation |
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Track: Security |
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Secure Systems Design, Communications Security Establishment |
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John F. Clayton
The Institute / PWGSC
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| 11:50am -12:20pm |
Product Demonstration |
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Equipping IT professionals through e-Learning |
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Alex Roussakis
The Institute / PWGSC
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| 11:40am - 12:20pm |
Track: Privacy & Security |
| Privacy by Design: Making It Real |
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Alec Campbell
Executive Director, Privacy & Policy Assessment
Government of Alberta
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| 11:40am - 12:20pm |
Track: Information Management |
| Public Sector CRM Solutions in the Information Age |
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Tom De Rosa
Solution Specialist, Public Sector
Oracle Corporation
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| 12:30pm-1:30pm |
Luncheon Reception Sponsored by Teradata Canada |
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| 1:30pm – 2:30pm |
Keynote Presentation |
| Track: Privacy & Security |
| Incorporating Security Into Systems Development Methodology |
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Phillip L. Moleski
Director, Information Technology
Saskatchewan Health |
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| 2:30pm – 3:00pm |
Networking Intermission |
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| 3:00pm - 3:40pm |
Track: Government to Citizen (G2C) Electronic Service Delivery |
| Government to Citizen Electronic Service Delivery and New Strategies for Government Portals |
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Guylaine Brunet
Project Manager, GOL Projects
Industry Canada
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| 3:00pm - 3:40pm |
Track: e-Government Best Practices and Benchmarking |
| Developing People-Centered Solutions: The Role of the National Research Council Canada in Research on e-Government and Citizen Engagement |
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Andrew Reddick
Director (Acting), Research Programs, New Brunswick
William McIver
Group Leader (Acting), e-Government/e-Citizen
National Research Council (NRC) Institute for Information Technology
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| 3:00pm - 3:40pm |
Track: Information Intelligence & Government Agility |
| Services Oriented Architecture: Business or Technology? |
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Wadood Ibrahim
CEO & Co-Founder
Protegra Technology Group
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Day 2 - Wednesday, August 31
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9:00am - 9:40am |
Track: e-Health |
| Federal Technology Accessibility Policies: are they Working for People with Disabilities? |
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Lawrence Euteneier
Manager, Web Accessibility Office
Industry Canada
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| 9:00am - 9:40am |
Track: New Strategies for Government Portals |
| New Strategies for Government Portals |
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Michelle Pellegrin
Product Specialist
IBM
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| 9:40am - 10:10am |
Networking Intermission |
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| 10:10am – 11:10am |
Keynote Presentation |
| Track: Consolidating Inernet Channels and Transforming Government to e-Government |
| Saskatchewan's world-class, high-speed Internet system, CommunityNet |
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Hon. Andrew Thomson
Minister of Learning and Minister Responsible for Information Technology
Government of Saskatchewan |
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| 11:10am – 11:40am |
Networking Intermission |
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| 11:40am - 12:20pm |
Track: Government to Citizen (G2C) Electronic Service Delivery |
| Service Improvement – Illustrating the Effective Use of the Common Measurement Tool(CMT) – A Canadian Heritage Case Study |
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Stefanie Couture
Senior Consultant
Systemscope
Stephanie Ashton
Director, Service Improvement/GOL
Canadian Heritage
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| 11:40am - 12:20pm |
Track: e-Health |
| Global Public Health Intelligence Network (GPHIN): An Early-Warning Global Intelligence Information Management (GIIM) Model |
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Michael Blench
Technical Advisor and Project Development Coordinator for the Global Public Health Intelligence Network
Public Health Agency of Canada
Laurent Proulx
CTO
Nstein
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| 12:20pm – 1:30pm |
Lunch break |
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| 1:30pm – 2:30pm |
Keynote Presentation |
| Track: Information Management |
| Governments' new Frontier: Leveraging data for more insight, greater efficiency |
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Rick Makos
President
Teradata Canada |
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| 2:30pm – 3:00pm |
Networking Intermission |
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| 3:00pm - 3:40pm |
Track: Interoperability Trends in the Public Sector |
| Canadian Content, Customized Interoperable and Low-Cost Publishing Processes For Canada’s Government |
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Cindy Howard
Product Manager, Government Productivity Solutions
Corel Corporation
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| 3:00pm - 3:40pm |
Track: Consolidated Internet Channels & Transforming Government into e-Government |
| Collaborative Seniors’ Portal Network – Taking an Integrated Approach to Business and Technical Architecture |
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Joanne E. Harrington
Director, Seniors Cluster
Veterans Affairs Canada
Walter Bilyk
Head, Technology & Business Solutions, Community Services I&IT Cluster
Province of Ontario
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